Frequently asked questions

How to search for products?

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the fewer products you will get in the results page. When you find a product you’re interested in, click the product name or the product image for more details.

How are shipping costs calculated?

Shipping costs are calculated based on shipping method (air, sea, or land) and product weight/volume. Different shipping companies have different rates.  We sometimes offer free shipping during the sitewide sale. Otherwise, shipping costs will be shown at checkout per product.

How to find items to buy?

Sign up for our newsletter to be notified when we have new products available. Also, visit Outfit Galore Homepage to see new arrivals or visit our shop page.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop confidently on our website.

You are protected when:

  • The item you ordered did not arrive within the time promised by the seller.
  • The item you received was not as described.
  • The item you received that was assured to be genuine was fake.

How to return a product?

We work with different suppliers worldwide. Before you return an item to us, you need to have the right address and a return authorization number. Please fill out the Return Form here to obtain those details.